Introduction
Auckland House Painting Ltd ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit aucklandhousepainting.nz or contact us for our services.
By using our website or providing us with your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following personal information when you submit a quote request or contact us:
- Full name
- Phone number
- Email address
- Property address or suburb
- Property type and project details
We also collect non-personal information automatically when you visit our website, including browser type, pages visited, and time spent on pages, via standard web analytics tools.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide painting quotes
- Schedule site visits and communicate about your project
- Send follow-up communications related to your quote or job
- Improve our website and services
We do not use your information for unsolicited marketing without your consent.
How We Store Your Information
Your information is collected via Tally (our form provider) and stored securely. We retain your information only for as long as necessary to provide our services or as required by law. We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers (such as our form platform) only to the extent necessary to deliver our services. All third-party providers are required to handle your information in accordance with applicable privacy laws.
Third-Party Services
Our website uses the following third-party services:
- Tally — for form submissions and quote requests (Tally Privacy Policy)
- Google Fonts — for typography (no personal data collected)
Cookies
Our website may use basic cookies to improve your browsing experience. We do not use tracking cookies or advertising cookies. You can disable cookies in your browser settings at any time without affecting your ability to use our website.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information (where applicable)
To exercise any of these rights, please contact us at info@aucklandhousepainting.nz.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@aucklandhousepainting.nz
- Phone: 022 511 8771
- Website: aucklandhousepainting.nz